Thank you for your purchase

You will receive a confirmation email within 30 minutes from squadup@t.squadup.com with your receipt and PDF Ticket(s) attached. Please check your Spam/Junk folder if it does not appear. If you selected Mobile Ticket delivery, you will also receive a text with a link to download your Mobile Ticket(s).

How to access your tickets

  • All-Access/Films Passes
    Passes will be available to collect during box office hours (listed below) at the Carbondale Recreation Center. No ticket has been sent, only a receipt.
  • PDF Tickets
    Download and print your ticket(s) from the PDF(s) attached to your confirmation email, OR display your PDF ticket(s) on your phone upon arriving at the event.
  • Mobile Tickets
    If selected at checkout, download and save each ticket in your mobile wallet via the link sent to you as a text message.

Box office hours

  • Wednesday, April 23: 3.30pm - 7.30pm
  • Thursday, April 24: 3.00pm - 7.45pm
  • Friday, April 25: 3.00pm - 7.45pm
  • Saturday, April 26: 10.00am - 12.00pm & 2.00pm - 7.45pm

The 5 Point Box Office is located at the Carbondale Recreation Center.

Sign up to our digital wallet to:

  • See the full festival schedule;
  • Redeem prizes and rewards around Carbondale;
  • Vote for the Audience Choice Award.

Contact Us

If you have any questions about your purchase, you can contact us at info@5pointfilm.org